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Old Mutual - Death Claim not processed for 3years

1.0
Details
Good day I hereby write this email in rejection of the claim that I have submitted two years ago. I cannot begin to explain the animosity I have for Old Mutual as a find and as a business entity. I have been given a run around for the past two years for a single claim but have still not been awarded the outcome of this claim. I've have gone to an extent of cancelling all my policies with this fund because of this anarchy they have shown to myself and my family. I will not stop until I get it across to the world what a synthetic scam you truely are. How is it possible to wait for a claim for over two years and get no feedback? Media needs to know what you true my are and what you truly have done to steal people's money. I hereby plead with my legal team to expose this behaviour to all social platform and media in general. People must not to through what I have gone through. My father must be turning on his grave keeping his money with Old Mutual only to find that his children did not benefit from it.
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Review
#1073157 Review #1073157 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
URGENT PUBLIC WARNING ISSUED ON OLD MUTUAL’S UNETHICAL BUSINESS PRACTISES TO THE PUBLIC AND INVESTORS PLEASE BE ADVISED OF THE FOLLOWING WHEN HAVING DEALINGS WITH OLD MUTUAL SOUTH AFRICA (PENSIONS DIVISION) A) Never ever lose an original policy of any sort...
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1 comment
Hancockig
#1243238

Is there any difference in this behaviour of Old Mutual to being thugs and constitutional serial gang rapists praying on pensioners?

Review
#947628 Review #947628 is a subjective opinion of poster.
Cons
  • Felt commercially violated
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Pensions OptiPlus - Old Mutual
  • Old Mutual Wealth
  • Platinum Pension - Old Mutual
1.0
Details
To whom it may concern Please be advised that I am very perturbed by the way my situation has been handled. I will be giving you all the details from the day I submitted the paperwork for cancellation of a tax free savings plan. The day I sent on my paperwork to my...
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Review
#920376 Review #920376 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Full refund
Tags
  • Old Mutual Group
PUBLIC WARNING ABOUT OLD MUTUAL'S BUSINESS ETHICS As short as possible this is the nature of the complaint. I am going to use abbreviations through out the complaint. So here they are. Involved pensioner = Mrs H------ Irvin & Johnson Pension Fund = Old Fund ----- Old...
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2 comments
Anonymous
#1187348

I think this is the same as raping 700 pensioners of their constitutional rights,their contractual rights,their hard earned money, and the South African judicial system.

Review
#821292 Review #821292 is a subjective opinion of poster.
Reason of review
pension fund conversion iregularities

Old Mutual caught lying to the Long Term Insurance Ombudsman

Old Mutual caught lying to the Long Term Insurance Ombudsman abb : OM=Old Mutual In a recent case with the Long Term Insurance Ombudsman the following facts emerged. The case was between the estate MM Hancock and O M regarding the rights to convert a pension fund to compulsory annuities. To cut a long story short.The first story O M presented as to how they did business with the Pension Fund I proved conclusively to be an outright lie. O M even quoted from a law the Pension Fund Act. Any 16 year old with some intelligence that compared my evidence to the O M story, could easily discern it was a lie. Some how the Ombudsman could not see it or just ignored the evidence. In addition O M had supplied 2 copies of a policy said to belong to M M Hancock. I had in the meantime found the original policy containing all the stamp duties etc. On comparing the 2 copies to the original there were literally so many alterations that they could easily past for brand new policies. The reason for the all the lies,deception and false copies became apparent later. OM withdraw their first story and produced a hidden purchase agreement between a sister Retirement Fund involving about 700 pensioner and using a different set of rules. Mrs M M Hancock never belonged to this fund. Strangely everyone agreed. In terms of the confidentiality clause in the agreement it is doubtful if any of the other pensioners knew about how the conversion took place. Even in terms of this contract, a policy could only be issued according to the pensioner's choice they were allowed to make of either moving their funds and liability to an insurer or joining the new Retirement Fund just established. No body could produce any evidence of what MM Hancock had chosen to do. It appears MM Hancock was unaware of any of these transactions before her death. The Ombudsman still ruled 3 times against the estate in spite of the lies, tampering with policies. In addition the Ombudsman refused to rule on whether to copy polices were still to be paid (valid)or were fraudulent. OM says they pride themselves in "managing pensioners money professionally" and called this "sound pensioner administration experience. If MM Hancock's original pension rules were used and in terms of the law on "the binding force of rules" only her rules were allowed to be used, the outcome would have been very different. In terms of the GN 18 directive that should have been followed in 1998 MM Hancock would have had the option of managing her own funds and terms and conditions. Incidentally in an article on Moneyweb dated 25 September 2009 the FAIS Ombud caught OM altering documents in the case filed by a 93 year old man. I quote "But the Ombud found that Old Mutual had “altered documents” to “suit the evidence”.“This attempt to deceive on Lottering’s part is indicative of a lack of honesty and integrity,” the Ombud said. http://www.moneyweb.co.za/arc…/fais-ombud-slates-old-mutual/ Long Term Insurance Ombudsman said absolutely nothing about OM's conduct in his ruling. Perhaps he sees nothing wrong with it?
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Review
#747888 Review #747888 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
Tags
  • Pensions

Contact Old Mutual Customer Service

Mailing Address:
Old Mutual
5th Floor, Millennium Bridge House 2 Lambeth Hill UK
London, EC4V 4G
Phone:
(617) 369-7300
All Old Mutual Contacts